Return & Refund Policy

Refund and Return Policy

Due to the personalized nature of our products, all items are custom-made specifically for you.

Non-Returnable Items

Personalized/custom products (unless there is a quality issue or the wrong item was shipped)

Circumstances Eligible for Exchange or Refund

Item arrived damaged

Received the wrong item

Manufacturing defect

📩 Please contact us within 7 days of receiving your order and provide:

Your order number

Clear photos of the issue

We will provide:

✔ Free replacement

✔ Or a full/partial refund based on the specific circumstances

✔ Refunds will be processed and returned to your account within 1–3 weeks